Question 1

What exactly is an AI Employee?

Accepted Answer

An AI Employee is a custom-trained intelligent agent that connects to your website, SMS, and communication channels. It engages visitors instantly, answers questions, qualifies leads, and books appointments 24/7 without human intervention.

Question 2

Will the AI sound like a robot?

Accepted Answer

No. We train your AI Employee on your specific business data, tone of voice, and FAQs. It uses advanced natural language processing to hold conversational, human-like text chats that feel personal and professional.

Question 3

How does it know what to answer?

Accepted Answer

During onboarding, we feed the AI your website content, service details, pricing (if applicable), and any specific guidelines. It learns your business inside out to provide accurate, helpful answers.

Question 4

How does the Missed Call Text Back work?

Accepted Answer

When someone calls your business and you can't answer, our system immediately sends them a text message (e.g., 'Hi, sorry we missed your call! How can we help you?'). The AI then takes over the conversation to answer their questions or book them an appointment.

Question 5

Can it book appointments directly into my calendar?

Accepted Answer

Yes! The AI Employee integrates with your existing calendar (Google Calendar, Outlook, etc.). It checks your real-time availability and allows leads to book open slots directly within the chat.

Question 6

How does it help with reviews?

Accepted Answer

The system automatically sends review requests via text and email to clients after successful appointments or services. It filters out negative feedback for internal review while pushing positive experiences to Google and other review platforms.

Question 7

Do I need to replace my current website?

Accepted Answer

While we offer premium website development optimized for conversion, our AI Employee can be integrated into most modern websites. During your Free AI Audit, we'll evaluate your current setup and recommend the best path forward.

Question 8

How do you help with Local SEO?

Accepted Answer

Our system boosts your Local SEO by consistently generating fresh, positive Google Reviews, optimizing your Google Business Profile, and ensuring your website structure and content are perfectly aligned with local search intent.

Question 9

How does the 3-day free trial work?

Accepted Answer

All plans come with a 3-day free trial. A credit card is required to start, but you won't be charged if you cancel within the first 3 days. This gives you time to see the platform in action before making a commitment.

Question 10

Are there any hidden fees or overage costs?

Accepted Answer

There are no hidden fees. Your plan includes a generous monthly allowance for SMS, emails, and Voice AI minutes (depending on your plan). If you exceed these limits, simple overage rates apply (visible in the pricing section). Note: The AI Employee is included in Ignite and Blaze, but is a paid add-on for the Spark plan.

Question 11

Do I have to sign a long-term contract?

Accepted Answer

Not at all. Our monthly plans are completely month-to-month. If you choose the annual plan for the 2-months-free discount, you are committing to a year, but you can always start monthly and upgrade later.

Find Out Exactly Why Your Website Isn't Generating More Clients

Frequently Asked Questions